The brush roller on a vacuum is what helps get out stubborn debris from surfaces like carpets. It spins and uses tiny bristles to collect dirt as the vacuum moves.
It can’t catch dust or debris if it isn’t spinning, though. Speaking of, that’s why you’re here in the first place, isn’t it? If your Tineco vacuum brush roller is not spinning, try this list of fixes!
Related: Ways to Fix a Tineco Vacuum Not Charging
I’ve also made a short video about this topic which you can watch below. I’ve showed 5 ways how you can solve this issue on the video.
To solve this problem, you can clean the brush roller, connect the brush roller directly to the vacuum, test the voltage output from the vacuum, test the connectivity of the pin on the wand, or use a DC power supply to test brush roller motor.
5 Ways To Fix A Tineco Vacuum Brush Roller Not Spinning
- Clean The Brush Roller
The obvious first step is to take the brush roller out of your Tineco vacuum and clean it. There could be debris or dust that’s stopping it from spinning.
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Since it’s the part of the vacuum that latches on to junk the most, that junk can sometimes build up around it. When it gets too much, the brush roller won’t be able to spin anymore.
That’s why it’s important to occasionally take it out of the vacuum and then give it a good cleaning. That’ll get rid of the build-ups.
Use a good brush to remove all the debris inside the brush roller. Try to do this inside a box like I’m doing in the picture above. That way, the dust won’t fall all over the floor.
Once done cleaning the brush roller, don’t put it back on. Clean its housing before putting it back on, as dust can collect there too. When you’re done with that, you can insert the roller.
Related: Tineco Vacuum Keeps Saying Clean Filter: Ways to Solve This Problem
- Connect The Head Directly To The Vacuum
Sometimes, the brush roller won’t spin because of the wand it’s attached to. That’s because the wand is responsible for transferring power from the vacuum to the roller.
If there’s an issue with the wand, the roller won’t have any power. That means it won’t spin either. So, to rule out issues with the wand, connect the head directly to the vacuum!
Attach the contact points on the brush head to the vacuum directly, without the wand in the middle. Now turn the vacuum on to see if the brush roller spins this way.
If the brush roller spins, you’ll know that the problem is with the wand of the vacuum. It might need its contact points cleaned since it’s not transferring power.
- Test The Connectivity of The Wand’s Pins
The contact points or “pins” on the wand are what accept power from the vacuum and transfer it to the brush roller. Use a multimeter to test the connectivity of these pins.
Even though the brush roller and the vacuum itself may be fine, they won’t work if the wand isn’t connecting the two and transferring power.
Related: Tineco Vacuum Won’t Stay On: Solutions I Recommend
Set your multimeter to its “connectivity” mode. Then, place its cables on each of the pins from the photo below to test them.
Depending on the type of multimeter you have, it should beep or give some other signal depending on if the connectivity is functional or not.
If it works, then move on to other fixes. But, if the connectivity test fails, you might have to get a new wand for your Tineco vacuum.
- Test The Vacuum’s Voltage Output
The vacuum itself may not be outputting enough voltage to power the brush roller and make it spin. You’ll need to test its power supply to confirm that.
Testing the voltage will let you know if the whole vacuum has issues or if it’s just the brush roller that’s problematic. This will require a multimeter too, by the way.
Remove all attachments from the vacuum and power it on. Then, place the multimeter’s wires on the main contact points of your Tineco vacuum to take a reading.
Ideally, the voltage should keep spiking to 18v and slowly decreasing, until it spikes to 18v again. If your Tineco vacuum’s voltage is spiking at much lower than 18v, it’s faulty.
Your vacuum isn’t generating enough power for the brush roller to spin. You’ll need to send it for repairs to see why it’s not providing more voltage.
- Test The Roller With A DC Power Supply
One last way to rule out whether or not you need to buy a new brush roller head for your Tineco vacuum is to use a DC power supply to confirm if it works or not.
Connect the power supply to the contact points of your brush roller. After that, increase its voltage up to 21.6v like you can see me doing below.
When you’re done setting the voltage, slowly adjust the amp up to 0.28A as well. Now pick up the brush roller to see whether or not it’s spinning.
These are the exact power requirements of the Tineco vacuum’s brush roller, so it should be spinning once you connect it to a DC power supply with those settings.
In case it still isn’t spinning, then you likely need a new one since this one isn’t accepting power anymore.
